Support
How to reach FennEdge, where to find answers, and how to delete your account.
Contact support
Email us about your account, billing, data or anything that is not working. Write from the address you sign in with so we can find your account.
Support emailsupport@fennedge.com
Signed in, you can also use Feedback in the site footer.
The FennEdge iOS app is supported through the same channels. In the app, Account → Send feedback reaches us as well.
Find answers
Many questions are already answered here.
- Pricing questionsPlans, billing and the common questions before you choose.
- CoursesStructured courses for active traders, in a recommended order.
- Trading guidesPractical explanations of gaps, halts, volume, orders and more.
- GlossaryDefinitions of the trading terms used across FennEdge.
- ChangelogWhat changed in each release.
- RoadmapWhat we are working on now and next.
Delete your account
On the website
Self-service deletion is not currently available. Email support@fennedge.com from your sign-in address to request account and associated data removal.
Open Account settingsIn the iOS app
To request deletion from the app, email support@fennedge.com from your sign-in address. Manage in-app subscriptions in system settings.
Restore an account
Policies
How we collect and protect your data, and the terms that apply when you use FennEdge.